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The Cheesecake Factory Complaint - Unhappy - Dinner
The Cheesecake Factory Complaint

The Cheesecake Factory Complaint

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Unhappy - Dinner


Orlando at Milenium Mall
Sat 1/21/2012
55 minute wait...no problem
service good, attentive, accurate.
party of 5. 2 seperate checks. no problem

Problem
My entre, Spicey Cashew Chicken was not good by the time I got it. It had obviously been sitting under the warming lights for some time. It was not hot. The rice was a solid mass requiring breaking up with a fork..The sauce had all been absorbed by the rice and so the dish was very dry. I can imagine that it would have been really good had it been served timely...the flavor was great.

I was disappointed since I have eaten at other Cheesecake Factorys and been well satisfied.


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